Privacy Policy

Effective date: 11/03/2021
Product: TOTOZIP
Platform: Google Play + Web

This Privacy Policy explains how TOTOZIP ("we", "our", or "us") collects, uses, discloses, and protects information when you use the TOTOZIP mobile application and website (collectively, the "Services").

1) Information We Collect

  • Account & Contact Data (optional): name, email, phone, profile details, and communications if you sign up or contact support.
  • Usage & Diagnostics: device model, OS version, app version, IP (short‑lived), crash logs, performance metrics, and in‑app actions.
  • Content & Preferences: settings, favorites, progress, and other data you create while using the Services.
  • Third‑Party Sign‑In Data: basic profile info (e.g., name, email) if you choose to sign in with Google/Apple/Facebook, per your permissions.

2) How We Use Information

  • Provide, operate, and improve the Services.
  • Personalize features, content, and recommendations.
  • Monitor performance, fix bugs, and enhance security.
  • Send service messages and (if you opt in) updates or promotions.
  • Comply with legal obligations and enforce our terms.

3) Sharing & Disclosure

We do not sell or rent personal data. We may share limited data with:

  • Service providers (hosting, analytics, crash reporting, customer support) under contracts that protect your data.
  • Legal authorities when required by law or to protect rights, safety, and security.
  • Business transfers (e.g., merger or acquisition), where data may be part of transferred assets.

4) Third‑Party Services

Depending on your region and app configuration, we may use:

  • Google Play Services
  • Firebase Analytics and/or Crashlytics
  • AdMob (if ads are displayed)
  • Authentication providers (Google/Apple/Facebook), if you choose social sign‑in

These third parties process data per their own privacy policies. Links can be added here when you finalize your stack.

5) Data Retention

We keep personal data only as long as needed for the purposes described above, to provide the Services, and to meet legal or accounting requirements. Upon a verified request, we will delete or anonymize your personal data unless we must retain it for legal reasons.

6) Security

We implement reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7) Children’s Privacy

The Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal data, please contact us and we will take appropriate steps to delete such data.

8) Your Rights & Choices

  • Access, correct, or delete your personal information.
  • Opt out of non‑essential communications.
  • Limit ad personalization via your device settings (Android: Settings → Google → Ads).
Regional rights (e.g., GDPR/CCPA) may provide additional choices. We will honor requests in accordance with applicable law and verify identity as required.

9) International Transfers

Your data may be processed or stored in countries other than your own. Where required, we apply safeguards to protect personal data during cross‑border transfers.

10) Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version here and revise the Effective Date above. Material changes may also be announced in‑app or on our website.

11) Contact Us

If you have questions, requests, or concerns about privacy, contact:

[Company/Developer Name]
Email: [[email protected]]
Website: https://example.com

12) Changelog

  • [YYYY‑MM‑DD] Initial publication of this Privacy Policy.